Categories
VPS Hosting

How to Update Your DNS Server

What Are DNS Servers?

When a user types a domain name into the URL bar in the browser, DNS (domain name servers) are responsible for translating the domain name into numeric IP addresses. It essentially redirects the user to the correct server where the website is hosted. There are numerous DNS providers available, most common providers are Google, Cloudflare, and Cisco OpenDNS.

Update DNS Server (Linux)

  • Firstly, SSH into your VPS
  • Once logged in, type “nano /etc/resolv.conf” and replace the current info with the following:
nameserver 8.8.8.8
nameserver 8.8.4.4

The above example is using Google’s DNS servers, you can replace it with any domain name server of your choice. We recommend using Google.

  • Once you’ve updated the domain name servers, make sure to test that they work by running “ping google.com”

Update DNS Server (Windows)

  • Firstly, RDP into your VPS
  • Once logged in, right-click on the network icon in the taskbar and click “Open Network & Internet Settings”
  • Then click “Change Adapter Options”
  • Once that’s done, it should open a new window. Right-click on the “Ethernet” network and click “Properties”
  • Then click on “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”
  • You then need to click “Use the following DNS server addresses” and enter the following information:

We’re using Google’s DNS servers as an example, here are the most common DNS servers and the addresses:

Google:
8.8.8.8
8.8.4.4

Cloudflare:
1.1.1.1
1.0.0.1

Cisco OpenDNS:
208.67.222.222
208.67.220.220
  • Please make sure you test the domain name server is working by trying to go to “google.com” in the browser

Facing Any Issues?

If this does not work, pleased check if you have entered the DNS server addresses correctly and in the right place. If it’s still not working, try and use another DNS server.

We assure you that other people will have come across the same issue! If you are still unsure of how to fix the errors, feel free to contact our support team here.

Categories
Blogs

Welcome!

Knowledge Base & Blog Site!

We’ve now released our new knowledge base and blog site – our knowledge base contains a bunch of tutorials for various hosting services, and our blogs contain information for Iceline Hosting updates and more!

We’ve created tutorials for numerous third-party scripts, we hope our knowledge base will assist you when creating and configuring your game server, VPS, or web hosting.

Keep an eye out for new tutorials and blog posts which will be published on a regular basis, if you have any suggestions for a tutorial or blog, drop a comment below!

Categories
Garry's Mod

How to Install StarWarsRP

What is StarWarsRP?

StarWarsRP utilizes the DarkRP framework to create a Star Wars role-playing environment. With thousands of addons, maps, and vehicles available on the Steam store, you can create a custom and unique gameplay experience! StarWarsRP is a fun, entertaining, and unique game mode for your GMod server that many enjoy.

How to Download StarWarsRP

  1. Firstly, download DarkRP
  2. Extract the contents onto your desktop
  3. Rename the folder from “DarkRP-master” to “starwarsrp”
  4. Rename the “darkrp.txt” to “starwarsrp.txt”
  5. Edit the “starwarsrp.txt” to the following:
  1. Go to the gamemode folder
  2. Edit the “cl_init” and “init” to the following:

How to Upload StarWarsRP to Your Game Server

  1. Login to the Iceline Game Panel
  2. Go to File Management
  3. Go to /garrysmod/gamemodes/
  4. Upload the “starwarsrp” folder

How to Install StarWarsRP on Your Game Server

  1. Go to “Configuration”
  2. Go to “Startup Parameters”
  3. Change “sandbox” to “starwarsrp” – This is capital sensitive
  4. Restart your game server.

Facing Any Issues?

If this does not work, pleased check if you have downloaded and configured the DarkRP files and changed it to “StarWarsRP” correctly. Please ensure you have also changed ‘sandbox’ to ‘starwarsrp’ in your game server’s startup parameters. Be careful not to modify or delete any of the core game files, as this may mean you will need to reinstall your entire GMod server!

We suggest using an additional addon called ‘DarkRP Modification’ which allows for easy modification of the GMod game mode. If any errors occur, check the console for the error message and conduct a quick Google search first.

We assure you that other people will have come across the same issue! If you are still unsure of how to fix the errors, feel free to contact our support team here.

 

And remember, if you are looking for incredibly fast and reliable GMod server hosting, there’s no better place than Iceline Hosting! Start your GMod server today.

Categories
General

How to Purchase an Add-On

Why Purchase an Add-On?

We offer a range of add-ons to improve your game server hosting service. This ranges from various support add-ons to CPU boosts and more! Depending on the type of game server hosting service you have, you may need to purchase a specific add-on at some point.

How to Purchase an Add-On

  1. Go to the billing area
  2. Click on the tab “Services” > “View Available Add-Ons”
  3. Choose what addon you want, and purchase it.
  4. Your addon will automatically be assigned to your account and service.

Facing Any Issues?

If you are looking for a particular addon, but can’t find them in “Available Add-Ons”, or if you are having any problems with the payment, please reach out to our support team via ticket.

Categories
General

How to Change Your Password

Why Change Your Iceline Virtual Private Server Password?

Every so often it’s best to change your virtual private server password to something new — especially if you use the same password across multiple accounts. Updating your virtual private server password is easy if you are already logged into your account(s).

How to Change Your Billing Area Password

  1. Login to your billing area
  2. Go to Change Password
  3. Type in your new password and click “Save Changes”

How to Change Your Game Panel Password

  1. Go to the Iceline Game Panel
  2. Go to My Account
  3. Type in your current password, and the new password
  4. Click “Submit”

Facing Any Issues?

Please make sure you have typed in your current password correctly and the new passwords match. If you are still unable to change your password, you can try resetting it on the login pages. Please contact our support via ticket if you’re still running into issues.

Categories
General

How to Setup Scheduled Virtual Private Server Restarts

What Is a Scheduled Restart?

A scheduled restart lets you set a specific time each day/week/month to restart your virtual private server. It could be useful to avoid your virtual private server from getting too laggy.

How to Setup a Scheduled Restart on Your Virtual Private Server

  1. Head to the game panel and click “Configuration”
  2. Click on the “Schedules” option and then click on create new.
  3. Insert a name and choose the times that you want the server to restart each day/week
    ( “*” means everything) 
  4. Select “Power Action” in the “Perform Action” box and insert “restart” in the payload.
  5. Click on “Create Schedule”

Facing Any Issues?

If you have problems with creating a scheduled restart for your virtual private server, ensure sure that you have typed/selected all of the times correctly.  If you are still facing issues, please create a ticket and we will look into your problem as soon as possible during office hours.

Categories
General

How to Connect to SFTP With Filezilla

What is FileZilla? 

FileZilla is a free-to-use FTP utility allowing a user to transfer files from a local computer to a remote computer. FileZilla is available as a client version and as a virtual private server version. FileZilla is easy to use and it’s a fast method to transfer your files from your own computer to your virtual private server.

How to Install FileZilla

  1. Go to the FileZilla website.
  2. Press download FileZilla client and then download it to your desktop.
  3. Open FileZilla after finish download, and then you should be ready to go.

How to Connect to Your Virtual Private Server With FileZilla

  1. Go to Iceline Gamepanel > “Configuration” > “SFTP Settings”
  2. The connection address is the first field
  3. The username is the second field
  4. Your gamepanel password is the third field.
  5. The port should autofill (2022)
  6. Press the connect button and you will connect.

Facing Any Issues?

If you have installed the FileZilla client program correctly and logged in with the right details from the guide, you should succeed. Please ensure you have set the FileZilla protocol to SFTP and not FTP. Also, ensure you are using your gamepanel password. If you still have problems with connecting to the SFTP server, please create a ticket.

Categories
General

How to Cancel Your Service

What Is a Cancellation Request?

If you no longer wish to keep your current virtual server hosting service with us, you can create a cancellation request immediately or for the end of your billing period. Requesting to cancel your virtual server hosting service will delete any and all associated files.

How to Cancel Your Virtual Server Hosting Service

  1. Go to your client area
  2. Go to “Your Active Products/Services”
  3. Then click on your service
  4. Click “Request Cancellation” – and provide a brief summary of why you wish to cancel

Please keep in mind before canceling your service, our support team would be more than happy to assist you with any issues you may have encountered.

Facing Any Issues?

Please make sure to include a reason why you wish to cancel your virtual server hosting service and let us know if there is anything we can do better. If you have any issues with creating a cancellation request, feel free to contact our support team.

Categories
General

How to Upgrade Your Server

Why Upgrade Your Virtual Private Server?

As you add more scripts, plugins, and players to your virtual private server, you may run into limitations with your current plan. Once you upgrade your virtual private server, the changes will be instant. Simply restart your server and you’re ready to go! Please be aware that upgrading your virtual private server not will change the due date.

How to Upgrade Your Virtual Private Server

  1. Go to your client area.
  2. Press on services, and head to “My Services”
  3. Select the service you want to upgrade.
  4. Press on the upgrade button, and select what product you want to upgrade to.
  5. Pay the invoice.

Facing Any Issues?

If you don’t have the option to upgrade your service, please contact our support team and let us generate an invoice for you. Alternatively, you may want to upgrade from once server to another. In which case please open a ticket and we’ll assist you.

Categories
Rust

How to Add Oxide to Your Rust Server

What Is Oxide?

Oxide is a mod for Rust that allows you to install plugins to your Rust Hosting server. Oxide is very popular in Rust and it’s easy to use. It allows you to add “mods” to your Rust hosting server to create a different survival experience.

How to Install Oxide on Your Rust Hosting Server

  1. Go to the Oxide website.
  2. Download Oxide Linux.
  3. Make a folder called “Oxide” and extract all in the folder.
  4. Turn off your Rust server.
  5. Connect to your SFTP via FileZilla.
  6. Go back to your folder “Oxide” and find a folder called “Oxide.Rust-Linux”
  7. Upload “Rust Dedicated_Data” in the root directory in your FileZilla.
  8. Remember to overwrite all files, and press continue.
  9. Restart your Rust hosting server, and try to login to your Rust servers.

Facing Any Issues?

If you have installed the Oxide and it’s not loaded onto your Rust hosting server, make sure that your server is running without errors and check that the Oxide version you downloaded is for the same version of Rust that your server is running. Still having problems? Feel free to contact our support team.