Frequently Asked Questions

Can I pay in advance for my server?

Yes, we allow you to pay for your server either Monthly, Quarterly (3 Months), Semi-Annually (6 Months), or Anually (1 Year). We also offer discounts if you pay in advance for your server. Contact us for more info!

What is a VPS?

A VPS is a Virtual Private Server. It allows you to install any operating system and install software onto the server including game servers. A VPS mimics a Dedicated Server but within a shared hosting enviroment!

What happens after I purchase a server?

As soon as your payment is cleared, you server will automatically be provisioned. Depending on what service it is, it may take longer to provision (Operating System installations take longer than installing a Web Server).

What form of payments do you accept?

We accept PayPal and all major credit/debit cards (Visa, Visa Electron, Mastercard and American Express) through Stripe. We do not store any credit card information on our servers.

Can I upgrade/downgrade at anytime?

Yes, depending on which service you have you can upgrade/downgrade whenever you want. Upgrading your service will require an invoice payment before the service is upgraded.

What happens if I don't pay on time?

Your server will be suspended the day after your invoice payment is missed. After 3 days, a 30% late fee will be added. After 7 days your service will be terminated, your files will be deleted permantely from our system.