We do not store Credit/Debit Card Details. We also don't share any customer details with 3rd parties. Here is the information we do collect and store:
a) Information about your computer, how many times you have visited us, and which pages you have visited. This includes your IP address, geographical location, browser type and version, referral source, and operating system.
b) Information relating to any transactions releated to this website, including any purchases you have made. This includes your email address, name, address and paypal account (if paying with PayPal).
c) Information you provide us when registering an account. This includes your email address, name and address.
d) Any other information you decide to send us.
We may use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We may use your personal information to:
a) Administer the website;
b) Improve your browsing experience by personalising the website;
c) Enable your use of the services available on the website;
d) Send to you goods purchased via the website, and supply to you services purchased via the website;
e) Send statements and invoices to you, and collect payments from you;
f) Send you general (non-marketing) commercial communications;
g) Send you email notifications which you have specifically requested;
h) Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
i) Provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
j) Deal with enquiries and complaints made by or about you relating to the website - this could include sharing the information with a financial institute to assist with complaints and chargebacks; and
k) Inform you of upgrades and new features available to your service.
Any information you submit to us, we will handle with accordance to the terms stated above.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
All our website financial transactions are handled through our payment services providers, you can review their privacy policies at their appropriate websites.
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
a) The payment of a fee (currently fixed at £10.00)
b) The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport, or drivers license. We also will require a photocopy of an original copy of a utility bill showing your current address.