What Is a Cancellation Request?
If you no longer wish to keep your current hosting service with us, you can create a cancellation request immediately or for the end of your billing period. Requesting to cancel your virtual server hosting service will delete any and all associated files.
How to Cancel Your Hosting Service
- Go to your client area
- Go to “Your Active Products/Services”
- Then click on your service
- Click “Request Cancellation” – and provide a brief summary of why you wish to cancel
Please keep in mind before canceling your service, our support team would be more than happy to assist you with any issues you may have encountered.
Facing Any Issues?
Please make sure to include a reason why you wish to cancel your hosting service and let us know if there is anything we can do better. If you have any issues with creating a cancellation request, feel free to contact our support team.